Frequently Asked Questions
CRYPTOCURRENCIES NOTE: ALL SALES PROCESSED WITH CRYPTO CURRENCIES ARE FINAL. No cancellation is accepted.
In case that there is an approved cancellation under CaliforniaSurvivor.com gudelines, CS will reimburse client in US dollars. the amount of the cost of the item purchased. if the cryptocurrency is below the mark which the product was purchased, California Survivor.com will reimburse the amount covered with the cryptocurrency only.
WHEN WILL MY ITEMS BE SHIPPED?
All orders are subject to a handling period before shipment, this usually takes up to 2 - 3 business days.
USA: 1-2 weeks.
Canada/UK/AUS: 2-3 weeks.
Rest of the World. 3-5 weeks.
In many instances, we are shipping from our warehouses in either the United Estates, the European Nation or Asia.
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
Please make sure to provide the correct shipping address. CaliforniaSurvivor.com cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. CaliforniaSurvivor.com will not be held responsible for customs taxes.
ATTENTION UNITED KINDOM CUSTOMERS
When ordering, please provide your region so that we can deliver your products efficiently and on time.
WHERE ARE MY ITEMS COMING FROM?
Our primary warehouse is in the U.S., but most of our specialty items are located in other countries such as the European Nation, England, Russia and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items you have purchased will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
DO YOU SHIP OUTSIDE THE UNITED STATES?
Yes we do.
WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?
Facebook advertisements (Posts) are liked and shared by our followers, and these offers can't be erased. That's the way Facebook works. CaliforniaSurvivor.com has the right to refuse any offer or sales if determined.
HOW DO YOU DETERMINE YOUR PRICES?
We determine our prices based on our wholesalers and competitors. Also, our prices change quite often, some products may be on sale for short periods of time, so if you see something you like, don't hesitate.
Some of our products have medium size inventory, so if you see something you like, get it!
DO YOU SELL WHOLESALE?
Yes we can. Feel free to email us for more details.
CaliforniaSurvivor.com will ask you for your email address; any visitor that provides their email address authorizes CaliforniaSurvivor.com to use it to send you promotional and marketing messages. CaliforniaSurvivor.com will never sell or provide your email addresses to any third party. We will not spam you.
Orders may be canceled if they have not been processed and shipped (with exception of orders purchased with cryptocurrencies). After they have been processed they may not be canceled.